STAR ALLIANCE NAMED BEST AIRLINE ALLIANCE AT SKYTRAX WORLD AIRLINE AWARDS FOR 4TH CONSECUTIVE YEAR Star Alliance Los Angeles Lounge Retains Best Alliance Lounge Award 12 Member Carriers Claim a Total of 21 Awards

Paris, France  – June 18th, 2019 –  For the fourth year running, Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards, with the Alliance’s prestigious Los Angeles Lounge retaining the Best Airline Alliance Lounge Award for the fifth year in a row.

Upon accepting the honour at the 53rd Paris Air Show, Star Alliance CEO Jeffrey Goh, said: “This award would not have been possible without the trust and loyalty of the many hundreds of millions of customers that fly the Star Alliance network each year. To them, I take this opportunity to express our thanks. It is their confidence in what we have to offer that has made us the World’s Best Airline Alliance for the fourth consecutive year and an affirmation of our efforts and innovation to further improve their journey.”

Goh also paid tribute to the “vigour and dedication of the Star Alliance workforce, who consistently go to great lengths to make the customer journey more efficient, seamless and enjoyable every day. We benefit from the diverse strengths of over 430,000 proud employees across our 28 member airlines, which affords us the capacity to offer a holistically unrivalled passenger experience.”

The World Airline Awards were introduced in 1999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to decide the award winners.

 

Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2005.

Over 100 customer nationalities participated in the latest survey with 21.65 million eligible entries counted in the results. More than 300 airlines are featured in the survey results.

Edward Plaisted of Skytrax said: "We congratulate Star Alliance for their remarkable achievement in winning the world's Best Airline Alliance title for the fourth consecutive year, and this underlines the fact that they are delivering a range of products and services to customers which are popular. Star Alliance have now won this coveted award ten times since 2005 and remain at the forefront of the global airline alliances. The other success for Star Alliance was receiving the award for the Best Airline Alliance Lounge, which was won by the Star Alliance Lounge in Los Angeles again this year.”

Complementing the Alliance awards, 12 Star Alliance member carriers received distinctions in 21 categories:

.

Aegean Airlines

Best Regional Airline in Europe

Air Canada

Best Airline in North America 
Best Business Class Lounge Dining

ANA

World's Best Airport Services 
Best Business Class Onboard Catering

Austrian Airlines

Best Premium Economy Onboard Catering 

COPA Airlines

Best Airline in Central America / Caribbean 
Best Airline Staff in Central America 

Ethiopian Airlines

Best Airline in Africa

EVA Air

World’s Best Airline Cabin Cleanliness 
Best Economy Class Onboard Catering

Lufthansa

Best Airline in Europe
Best Airline in Western Europe

Singapore Airlines

World’s Best Cabin Crew
Best Airline in Asia
World’s Best First Class
World’s Best First Class Seat

Swiss International Air Lines

World’s Best First Class Lounge

THAI Airways

Best Airline Staff in Asia
World’s Best Airline Lounge Spa

United Airlines

World’s Best Business Class Lounge

 

The online survey operated from September 2018 to May 2019, together with invitations sent to previous year respondents in the survey database.  Customer survey forms were offered in English, French, Spanish, Russian, Japanese and Chinese.

 

The full list of the awards is available at:

www.worldairlineawards.com

About Star Alliance:

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 19,000 daily flights to more than 1,300 airports in 194 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.

Further information can be obtained via:

Star Alliance Press Office

Tel: +49 69 96375 183

Fax: +49 69 96375 683

Email: mediarelations@staralliance.com

www.staralliance.com

Twitter @staralliance https://twitter.com/staralliance

Facebook: www.facebook.com/staralliance

LinkedIn:               https://www.linkedin.com/company/staralliance
Youtube: https://www.youtube.com/user/staralliancenetwork

Instagram: https://instagram.com/staralliance/

RECENT NEWS

Ethiopian to Launch Operation to the City of Beira in Central Mozambique Addis Ababa, 10 August 2019

Aug 16, 2019, 12:57 PM

 

Ethiopian Airlines, the largest Aviation Group in Africa and SKYTRAX certified Four Star Global Airline, is pleased to announce that it will launch thrice weekly service to the city of Beira in central Mozambique via Malawi effective September 3, 2019.

Beira is the fourth largest and one of the main commercial cities in Mozambique and will serve as a gateway to most of the countries in Central Africa with potential tourist attractions. 

The flight schedule to Beira is as per the below:

Flight

Number

Frequency

Departure

Airport

Departure

Time

Arrival  Airport

Arrival Time

Sub fleet

ET  0881

Tue, Thu, Sat

ADD

06:50

BLZ

11:10

ET  738

ET  0881

Tue, Thu, Sat

BLZ

11:55

BEW

12:55

ET  738

ET  0881

Tue, Thu, Sat

BEW

13:40

ADD

18:30

ET  738

 

Group CEO of Ethiopian Airlines, Mr. Tewolde GebreMariam, remarked, “Covering the largest network in Africa and connecting major world trading cities across our global network, we have been filling the connectivity vacuum in the continent not only with primary cities in countries but also with secondary and tertiary cities and towns. Our customers in these smaller cities will get special opportunity to connect to our global network of more than 120 international destinations in five continents with direct flights and fewer stops. Supporting our main hub in Maputo, Beira will serve as our hub in central Mozambique directly connecting passengers to our global hub in Addis Ababa for further connections to various parts of the world.”

Based in Maputo, Mozambique’s capital, Ethiopian Mozambique Airlines serves 8 domestic points in Mozambique including the capital Maputo, Nampula, Tete, Pemba, Beira, Nacala, Quelimane, Vilankulos and Chimoio.

The commencement of this direct international flight to/from Beira and Addis Ababa will enable international passengers from Europe, North America, Middle East and Asia to enjoy seamless connections to/from Pemba, Nampula, Nacala and Tete with Ethiopian Mozambiqe Airline’s domestic service.  

Note to Editors:

About Ethiopian

Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seventy plus years of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success.

Ethiopian commands the lion’s share of the Pan-African passenger and cargo network operating the youngest and most modern fleet to more than 120 international passenger and cargo destinations across five continents. Ethiopian fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787-8, Boeing 787-9, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Q-400 double cabin with an average fleet age of five years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft. Ethiopian is currently implementing a 15-year strategic plan called Vision 2025 that will see it become the leading aviation group in Africa with Six business centers: Ethiopian International Services; Ethiopian Cargo & Logistics Services; Ethiopian MRO Services; Ethiopian Aviation Academy; Ethiopian ADD Hub Ground Services and Ethiopian Airports Services. Ethiopian is a multi-award winning airline registering an average growth of 25% in the past seven years.

CorporateCommunication@ethiopianairlines.com

Tel :( 251-1)517-89-07/656/165/913/529

www.ethiopianairlines.com

www.facebook.com/ethiopianairlines

www.twitter.com/flyethiopian

 

Skytrax-Award