Ethiopian Airlines Ground Planes

Passenger Services

  • Airport Ticketing Sales Desk
  • Ticket Sales and Reservation
  • Arrival and Transfer Services
  • Check-in Services
  • Baggage Check-In and through check-In
  • Dedicated Passenger Services
  • Gate and Boarding Services
  • Support Special Passenger, Disabled Passengers and VIPs, Unaccompanied minors,  and other passengers with special needs
  •  Specialized services with trained agents
  • Priority check in service
  • Information desk
  • Priority x-ray
  • Passenger mobility(special service for in need passengers )
  • Special family and group passengers treatment
  • Document verification
  • Security service
  • Dedicated service for AU/UN staff
  • Rerouting service