• The 26-airline alliance’s robust customer-centric vision is encapsulated by a
new brand tagline “Together. Better. Connected.”
• Continued focus on innovations in customer experience, loyalty, and technology.
SINGAPORE & FRANKFURT - May 13, 2022 - Star Alliance and its 26-member carriers will celebrate the 25th anniversary of the world’s first and leading global airline alliance on Saturday, May 14, 2022. This bold vision was established in 1997 based on a customer value proposition of global reach, worldwide recognition, and seamless service. It continues today by leveraging technology to foster a harmonious experience for customers.
“We reflect on the successes of Star Alliance in uniting the leading global airlines, with an eye firmly focused on a future where the customer continues to be at the heart of our work and our global network,” said Jeffrey Goh, CEO of Star Alliance.
“I am very excited for the innovations led by Star Alliance and our members carriers as we aim to be the most digitally advanced airline alliance offering seamless travel experiences with a unique loyalty proposition. This year, we look forward to further developments in seamless connectivity — such as new digital and mobile innovations — and exciting industry-first offers that loyal customers of our member carriers will welcome,” Goh added.
Together. Better. Connected. with Star Alliance
In conjunction with the anniversary milestone, Star Alliance and its member carriers will release exciting campaigns and customer innovations under the new brand tagline “Together. Better. Connected.” The new brand tagline captures the intent of
fostering better human connections through the Star Alliance global network coupled with digital seamless connectivity.
“We have defined the way the Earth connects for years, and now more than ever, is the time to enable technology to provide seamless journeys and delight the loyal customers of our member carriers,” Mr. Goh said. “I am happy that “Together. Better. Connected.” — our new tagline — reflects that earnestly and is also future- facing. It will motivate us to do better.”
Among the key successes and future offerings upon which Star Alliance continues to innovate are:
Star Alliance innovations are underpinned by a robust and ever-evolving IT infrastructure that integrates the member carriers, coupled with more than 50 business practice
standards and audit functions that place the customer at the center of the travel experience. On that basis, the Alliance has repeatedly won several “Best Airline Alliance” awards including the notable World Travel Awards, Skytrax World Airline Awards and Air Transport Awards which have recognised its positive contribution to the future of air travel.
Ethiopian Airlines, the multi-award winning and largest airline in Africa, has become the first airline in Africa and the Middle East to successfully carry out the GEnx-1B engine correlation test.