Tel: 6787 for local and (+251) ,116179900 for International Customers

Fax: (+251) 11 661 147

Inaugurated on 27 Jan 2019, Addis Ababa Bole International Airport has the capacity to handle 22 million passengers per annum.

Addis Ababa (Ethiopia) - Ethiopian Main Hub

Lomé (Togo) - Ethiopian Second Hub

Lilongwe (Malawi) – Ethiopian Third Hub

Lusaka (Zambia) - Ethiopian Fourth Hub

Number of employees: More than 17,000

Ethiopian Aviation University (EAU) is the largest and most modern aviation studies center in Africa recognized as ICAO Regional Training Center of Excellence. EAU offers pre-graduate and post-graduate programs in BSc in Aeronautical Engineering, BSc in Aviation Maintenance Engineering, BSc in Aviation Management & Operation, B.A in Tourism & Hospitality Management, MSc in Data Science and MBA in Aviation Management. 

EAU provides its aviation professional trainings at its modern training classrooms, mockups, and simulators. It offers industry standard training for pilots, aircraft technicians, cabin attendants and ground services staff both for initial and recurrent trainings. The Leadership & Career Development Center is also training thousands in Management and Leadership Skills.

Our cabin crew training simulates real-time scenarios with training aircraft designed for emergency drills and service trainings. Our pilot training school uses light aircraft for its basic training and simulators. Full flight simulators of all fleets Ethiopian operates are available for pilot training. Virtual Maintenance Trainers (VMTs) and various workshops feature our aircraft maintenance training. Beyond these, our academy develops standard training packages including e-learning and virtual classroom training. Trainee services include a trainee’s cafeteria, dormitories, an administration complex, and an auditorium. The academy plans to take in 4,000 students a year in its training programs.

These are the most technologically advanced aircraft as a sign of the company’s commitment to leading Africa’s aviation industry. We have simulators for all the aircraft we fly; A350, B787, B777, B767/B757, B737 and Q400.

The scale of the MRO operation at Ethiopian is mesmerizing. It is the largest MRO service in Africa and serves Africa and the Middle East. The facility is fully equipped with Hangars, Engine and Component Maintenance workshops with all equipment needed to repair/overhaul aircraft, engines and components. Even if you have flown numerous times, you might not have fully appreciated the size of the largest civil jet engines until you are up close with these huge engines as you walk through the workshop. Established in 1957, Ethiopian MRO provides Line Maintenance services at stations where Ethiopian flies and extends the services to other operators. The facility is fully certified by the ETCAA, FAA and EASA. Ethiopian MRO offers world-class services to its customers and helps make Ethiopian one of the most dependable and safest airlines in the world.

Ethiopian Cargo and Logistics services is the largest cargo network operator in Africa. With 10 - Boeing 777-200F, 3 - Boeing 767-300F and 4 - Boeing 737-800F dedicated freighters and 145+ passenger aircraft, we serve 70 dedicated cargo and 135+ passenger destinations in Africa, the Middle East, Asia, Europe, and the Americas with an average daily uplift of over 2000 tons of which over 611 tons is transported in a belly hold capacity.

With a modern warehouse of one million tons annual storage capacity, fully automated with state-of-the-art technologies, Ethiopian Cargo is providing world-class services globally. Ethiopian cargo also owns and operates a modern e-commerce facility, equipped with state-of-the-art elevating transfer vehicles and sorting machines. The new e-commerce warehouse, lying on an area of 15,000 sqm, is solely dedicated to mail, courier and e-commerce goods and handles 150,000 tons yearly. 

Through a revision of its vision 2025, Ethiopian Cargo and Logistics Services is planning to grow its cargo network to 90 destinations and operate 37 freighter aircrafts by 2035.

Ethiopian In-Flight catering facility has a capacity to produce 100,000 meals a day. The facilities are modern and fully equipped to deal with high demand. Good food is important to our discerning customers. Ethiopian In-Flight Catering is dedicated to delivering high quality service and part of that is delivering high quality dining and beverage options. The new menus give customers the choice of local Injera, a vegan option, a variety of world cuisines including Chinese, Halal, Kosher and Indian to Italian.

Ethiopian Skylight Hotel is Ethiopian Airlines Groups’ ultra-luxurious Five-Star hotel. The hotel was inaugurated on January 27, 2019. It has a total of 373 stunning rooms with relaxing and superb designs that are suitable for both corporate and leisure travelers. It has an added feature for Presidential Suits, Executive Suits, Apartments, Persons with limited mobility. The hotel will incorporate additional 651 rooms increasing the total room capacity to 1024, by January 2023 making it the first and the biggest hotel in continent co-located in one area. It has also launched an ultra-luxurious hotel within the Addis Ababa Bole International Airport Departure Terminal 2 (Ethiopian Skylight In-Terminal Hotel) which suitable for all air travelers transiting through Addis Ababa Bole International Airport with a capacity of 97 rooms: having conference rooms, restaurant, gym and other facilities.

Africa:

Ethiopian has city and airport offices at locations to which it operates. At other major locations it is served by accredited and designated General Sales Agent (GSA).