Ethiopian-Airlines overview

Ethiopian Airlines (Ethiopian) is the flag carrier of Ethiopia. During the past seventy plus years, Ethiopian has become one of the continent's leading carriers, unrivalled in Africa for efficiency and operational success, turning profits for almost all the years of its existence. Operating at the forefront of technology, the airline has also become one of Ethiopia's major industries and a veritable institution in Africa. It commands a lion's share of the pan African network including the daily and double daily east-west flight across the continent. Ethiopian currently serves 127 international and 22 domestic destinations operating the newest and youngest fleet.


December 21, 1945

Starting date of operation:

April 08, 1946


Government of Ethiopia (100%)

Head Office:

Bole International Airport
P.O. Box 1755 
Addis Ababa, Ethiopia 
Tel: (+ 251) 11 665 2222 
Fax: (+ 251) 11 661 1474


Tel: (+251) 11 665 6666, (+251) 11 665 6161
Fax: (+251) 11 661 1474


Chief Executive Officer:

Mr. Mesfin Tasew

Special Features:

Cloud Nine: Combined service of First and Business Classes, Cloud Nine has the space, comfort and a style of service that makes flying with Ethiopian a pleasure all the time.

Economy Class: Passengers are offered 12 audio channels with access to a video library of more than seven titles.

Frequent Flyer Programme:

ShebaMiles is Ethiopian’s Frequent Flyer Program. As a member of ShebaMiles, members accumulate miles which will entitle them to award tickets, award upgrades, access to executive lounges, additional free baggage allowance and many other privileges. The more they fly the higher the benefits. Since December 2011, ShebaMiles has a frequent flyer program partnership agreement with over 28 airlines including all the Star Alliance member airlines and over 80 non-airline partners (hotels, restaurants, shopping centers etc…) where members have the privilege to earn miles whenever they use the services of these partners. To find more please go to ShebaMiles.

Passenger Airport Terminal:

The Addis Ababa Bole International Airport is the major hub for Ethiopian Airlines and one of the largest airports in Africa. The ultra-modern airport terminal was inaugurated on January 21, 2003. This spacious terminal handles all international flights with its 21st century facilities. 

Addis Ababa Airport is the busiest airport in East Africa with a capacity of providing a world class passenger and cargo services to more than 22 million international and domestic passengers each year.

Branch Offices:

Ethiopian has city and airport offices at locations to which it operates. At other major locations it is served by accredited and designated General Sales Agent (GSA).


Cargo Terminal

The new cargo terminal covers:
  • Apron Area for ETCT-1=32,000M2
  • Apron Area for ETCT-2=54340M2
  • PARKING AREA FOR ETCT-1=10,600M2 including receiving area
  • Parking area for office area ( ETCT-2)=8800m2 excluding receiving area.
  • Terminal I Building = 16754m2 
  • Terminal II Building = 29862m2
  • Old Office Building G+2= 1600m2
  • New Office Building G+2 = 2200m2
  • Cafeteria Building = 2122m2
  • Greenery = 3270m2
Maintenance Hangar

The state-of-the-art maintenance hangar with a span of 7,200 square meters and a height of 25 meters can accommodate one B747-400 or two B737-700s or two equivalent size aircraft at any given time in different configuration.

Maintenance Capabilities

Ethiopian has an advanced maintenance base, which is fully operational for Airframe maintenance up to D-Checks, Engine, Overhaul, Components repair & overhaul, Light Aircraft maintenance and technical, and management assistance for other airlines. The maintenance base is certified by the US- Federal Aviation Administration (FAA).

Personnel Secondment

Ethiopian provides management and technical assistance to other airlines on secondment basis by availing trained and skilled manpower in different areas relative to the airline industry.