For issues related to cargo operation
All Cargo Import Counter
Email: AllCargoImportCounter@ethiopianairlines.com
Telephone : +251115178080/8054/ 8982
For Cargo Export
All Cargo Export
Email: AllCargoExport@ethiopianairlines.com
Telephone: +251115178086/8054/8013
For Cargo Scheduling & Charter Lease
Cargo Scheduling & Charter Lease:
Email: CargoScheduling&CharterLease@ethiopianairlines.com
Telephone: +251115178021/8026
For issues related to airline marketing training
TELEPHONE : +251-11-517 8342/517 4016
FAX : +251-11-661 1474
EMAIL : Instructor-Res@ethiopianairlines.com
For any compliment and complaint on Ethiopian Airlines services
ADDRESS:
Ethiopian Airlines,
Airport Enterprise Building, Ground Floor,
Addis Ababa, Ethiopia
TELEPHONE : +251
11 517 8830
FAX : +251-11- 661 1474
EMAIL : CustomerRelations@ethiopianairlines.com
For problems related to Online Booking
International contact:+251116179900
Local Contact number:6787
FAX : +251-11-661 1474
EMAIL : OnlineBooking@ethiopianairlines.com
Ethiopian Airlines Corporate Communications Office
TELEPHONE : +251-11-517 8165 / 517 8529 / 517 8907 /517 8913
FAX : +251-11-661 1474
EMAIL :CorporateCommunication@ethiopianairlines.com
For issues related to flight reservations please contact:
International contact:+251116179900
Local Contact number:6787
FAX : +251-11-661 1474
EMAIL : Reservation@ethiopianairlines.com
For any enquires related to Flight Schedules, Charter Services and Aircraft Lease
TELEPHONE : +251 11 517 8450
FAX : +251-11-661 1474
Email -
- Passenger charter and Lease: Charter@ethiopianairlines.com
-
Passenger Schedules: PAXSchedules@ethiopianairlines.com
For issues related to Ethiopian Frequent Flyer Program
TELEPHONE :
Customer Support : International contact:+251116179900
Local Contact number:6787
Manager Loyalty Operations: +251 11 517 8816
EMAIL : ShebaMiles@ethiopianairlines.com
MRO Sales contact Number: +251115178213/+251115178480
Aviation Academy Sales contact numbers: +251115174013/4016/4022
Email: EAAimfo@ethiopianairlines.com
TELEPHONE : +251-11-661 5272
FAX : +251-11-661 1738
EMAIL : Mkttech@ethiopianairlines.com
For general comments on Ethiopian website
TELEPHONE : +251 11 517 8407
FAX : +251-11-661 1474
EMAIL :CorporateCommunication@ethiopianairlines.com
